Think Before You Speak Because You Can’t Hit Rewind

Think Before you Speak words on Road Sign and Stop SignDo you have a loose tongue? Do you open your mouth and start making indiscreet and potentially embarrassing remarks that will come back to haunt you? You can avoid what’s also called “diarrhea of the mouth” by thinking before you speak.

Were They Ever Sorry

Two public figures learned this the hard way. Emil Michael, senior vice president for business for Uber, the ride-hailing company, recently said Uber was considering spying on journalists it considers unfriendly to the company. …Read more…

Why Memorizing is a Dirty Word

Unless you’re a professional actor who is paid to learn his lines, identitydon’t try to memorize your presentations. Why put more pressure on yourself when you’re already anxious in front of an audience?

Memorizing is a no-win strategy. Instead of engaging with the audience when it’s time to speak, you’re inside your own head trying to remember your lines. It will be panic time if you forget your opener and scramble to fill the void.

Your audience will sense your discomfort and they will become uncomfortable, too. You certainly won’t gain the audiences’s confidence if you’re struggling for something to say while fidgeting and …Read more…

When You Know It’s Time to Walk Away From a Difficult Situation

Know When to Walk Away advice on a cork notice board Do you find you’re not sleeping at night? Are you taking aspirins to relieve your splitting headaches? Have you complained to your friends about your “client from hell?”

These are signals that something isn’t right.

Taking Stock

If you answered “yes” to any of these questions, then it’s time to re-examine your client relationship and decide if you need to walk away. No one says it will be easy. …Read more…

Happy Thanksgiving To You and Your Loved Ones

In celebrating Thanksgiving, we’d like to pay special tribute to Maya Angelou, the author and poet whose magical words and expressions Fotolia_24795853_XS-300x3001always got to the heart of the human experience.

She passed away earlier this year but her sentiments will continue to inspire generations to come. A favorite of ours that is often used in presentations:

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

It’s so easy to toss off a stinging criticism or to ignore a job well done. We know it’s thoughtless but we make the excuse that we didn’t mean it or didn’t have time to extend a compliment.

Maya reminds us that our actions have lasting consequences. So let’s get into the holiday spirit with other inspirational quotes from this iconic woman: …Read more…