Should You Use Profanity in Your Presentations and Media Interviews?

OFFENSIVE LANGUAGEIn addressing financial analysts, Jamie Dimon, the CEO of JPMorgan Chase, made headlines when he uttered a profanity in describing the firm’s legal issues.

He used a fairly mild swear word when he said the company needs to be “…careful to “stop stepping in dog****, which we do now and then.” …Read more…

Does Your Presentation Support Your Organization’s Brand?

Does Your Brand Stand Out?Whenever you make a presentation you’re representing your organization, not just yourself. At that moment you are the face of the organization. But are you well versed in the organization’s brand promise?

Or are you only focused on the messages you want to communicate about your area of expertise? …Read more…

When You Learn Your Employee is an Alcoholic

Alcoholic woman carrying a bottle of liquerIt’s not only disheartening but also disruptive when you learn one of your staff members has a drinking problem. Just this past week, a business colleague had a very upsetting experience that almost lost her a client. She called us in frustration because she didn’t know what to say to her employee.

Don’t Become an Enabler

She said that she finally accepted this employee couldn’t control his drinking. Let’s not mince words; she’s pretty certain that he’s an alcoholic. He had gradually been taking longer and longer lunches and often came back to the office …Read more…

Why a 7-Minute Speech Catapulted Mario Cuomo into Lasting Fame

With the death of former New York Governor Mario Cuomo last week, the nation lost a liberal champion whose keynote speech at the Democratic National Convention in 1984 electrified the country and catapulted him into everlasting fame. Many felt the speech stole the thunder of Walter Mondale, the Democratic Presidential nominee.

We can learn valuable lessons in how to capture an audience in this video of that landmark speech.

…Read more…