Have you ever been at an event and started to introduce your boss to a Very Important Person and then, out of the blue, you couldn’t remember the VIP’s name? You’re a rare and lucky person if that hasn’t happened to you.
What do you do? How do you recover and save face?
It’s Not the End of the World
During this time of year you will no doubt be making the rounds of parties. Parties mean lots of reconnections and introductions to cope with.
You won’t lose a potential account if you forget a prospect’s name when you bump into him at the bar. It’s how you present yourself and handle the situation. …Read more…
Employees, performers, investors and inventors always say they want feedback on how they did. But do they really want to hear the bad along with the good?
Most people are hoping for positive feedback. But most of us also learn from our mistakes and benefit from constructive criticism. There is a right way and a wrong way, though, to give feedback after a presentation or media interview, without reducing someone to tears.
Accentuate the Positive
When critiquing a presentation with someone, …Read more…
Not to be cynical, but the recent past hasn’t been so encouraging if you still believe that trust and integrity count in this world.
Not so long ago, CNN released the contents of the late Lybian Ambassador Christopher Stevens’ personal journal, after reportedly assuring his family that it wouldn’t. Commenting on the CNN brouhaha, a spokesperson for Secretary of State Hillary Clinton was quoted as telling a reporter to f–k off.
Do Integrity and Trust Count?
The photo of a topless Duchess of Cambridge sun bathing on a private vacation was another media shocker. After the photo appeared in a French magazine, other media took the attitude “they printed it so why can’t we?” So the image is going viral in other countries (but not the U.K.) and so far as we know not the U.S. …Read more…
The holiday season inspires happiness and feelings that life is good.
The writer and poet Maya Angelou has a magic touch with words and expressions that gets to the heart of the human experience.
On the occasion of her 70th birthday, Oprah Winfrey interviewed Maya Angelou and asked her what she thought of growing older. She responded that it was “exciting.” …Read more…