Do you find it difficult to apologize when you’ve done something that hurts or offends someone? It isn’t easy to admit when you’re wrong. But you risk damaging your reputation and relationships if you don’t offer a sincere apology.
Hillary Clinton learned this the hard way when the media and public didn’t buy that she used her private email “for convenience” in government correspondence while she was Secretary of State.
Jon Stewart skewered her in this skit using portions of her press conference …Read more…
Style vs. Substance
Style or substance? Is it your style that will make you a memorable speaker? Or is substance more important in a presentation or media interview?
There isn’t universal agreement, although both are essential qualities for leaders to express their authority and command of their topic.
Make it Look and Taste Good
A speech is like eating a meal in a 5-star restaurant. The food must be …Read more…
It’s difficult to get a good night’s sleep when your boss, or client, is sending you emails at midnight and expecting an immediate response.
That may be a drastic example but it’s a situation that many executives confront every day. Can you say “No”?
More than ever, you may be feeling that “enough is enough.” You want to carve out personal time for yourself. But you’re afraid to upset your boss or lose a client, so you go along to get along. …Read more…