What Went Wrong During Your Presentation or Media Interview?

Sometimes you are so focused on preparing for your next presentation or media interview that you overlook Bad Good Better Best Meterthat evaluating your last performance is just as important. What went right – or wrong?

Prepare for Your Post-Mortem

You feel you’ve done everything you could to prepare for your presentation or interview:

  • Key messages nailed down. Check.
  • Practiced and perfected your delivery. Check. …Read more…

Learning to Adapt to the Changing Workplace

Confusion concept.If you’re fairly new to business, you probably fit right into your workplace. But if you’re a seasoned pro, you need to keep up with a changing workplace to avoid costly mistakes.

As an agency account manager, you may find yourself with a client roster that defies categorization. One day you will be working with a client wearing a business suit and tie. The next day, you may be visiting with a Millennial in a start-up where everyone is in jeans and the employees work in pods.

Changing the Rules

If you work in a company that is experiencing a rapidly changing organizational culture, are you learning to adapt in how you present yourself?  Maybe the company that hired you …Read more…

If You Lack Communication Skills You Can’t be an Effective Manager

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Becoming a manager

Many people are promoted to manager without knowing what it takes to be a manager. When companies cut budgets they often consider so-called “soft skills,” like management and communications training, to be expendable.

However, the truth is that this type of training could be more important to the success of a manager and his company than anything else.

Managers Must Learn to Communicate

Most new managers are more accustomed to receiving …Read more…

Is It Ever OK to Respond “No Comment” to a Reporter?

Yes, but not in those exact words.

No comment

To comment or not to comment?

The conventional wisdom for media interviews is that you never say “no comment” when a reporter asks you a question you can’t or don’t want to answer.

You Must Answer the Question

Of course, you can’t give the reporter confidential company information, or comment during the quite period preceding an IPO. But you cannot ignore the question. You don’t want to use the words “no comment,” which is like waving a red flag. But many interview subjects think they can simply stonewall the reporter and bridge back to their key messages.

That is a big mistake. The reporter will think …Read more…