Why the Reporter Didn’t Quote You — or Your Client

Why wasn't I quoted?

Why wasn’t I quoted?

Nothing is worse than picking up the phone and hearing an irate client on the other end of the line asking, “Why wasn’t I quoted? Why did I waste my time talking to John Jones? How come you didn’t make sure I was included in the story?”

You’re lucky if you’ve never experienced that sinking feeling in your gut because you, or your client, weren’t quoted in a story after a media interview.

Definitely not a fun experience! …Read more…

When You’re Smiling, the Whole World Smiles With You

"Smile when you're presenting"

Smile when you’re presenting

The famous lyrics from the song “When You’re Smiling” were closely identified with iconic jazz singer and trumpeter Louis Armstrong, whose own smile lit up a room.

You can learn a lot from that song about the power of smiling in your personal and business life.

If you smile during a presentation, your audience will smile with you. If you smile when meeting someone new, you’ve already started to build rapport. It’s almost impossible to feel bad when you’re smiling. …Read more…

Do You Stand for a Phone Interview With a Reporter?

Do you stand for a phone interview is a serious question. An in-person media interview with a reporter is less likely these days than the return of the manual typewriter.

So how do you make the best impression when you can’t see the whites of a reporter’s eyes?

Preparing for the Phone Interview

In an earlier post, we discussed developing your key messages and you’ve practiced them until they roll off your tongue smoothly, right? …Read more…

How to Network in Business Without Being Rude

You’ve met an interesting person, had a nice conversation and exchanged business cards. Now you want to move on to meet other people. No doubt you’ve experienced this yourself when you were at a networking function.

Networking in Business

Networking in Business

Plan Your Escape

You don’t want to be rude and just turn away, leaving the other person standing alone in the middle of a crowded room. After all, you were taught as a child to be polite and considerate of other people. …Read more…