You’re feeling good, you’re well prepared, the room set up is just right, and you’ve launched into your presentation. Then your heart sinks. You can feel the negative vibes coming from the audience.
They’ve tuned out.
So what do you do when you’ve lost an audience? You have to stop. You can’t
You stand there stunned. The audience is on its feet begging for more at the end of your presentation. There is wild applause. People are rushing up to congratulate you.
Then you wake up from the dream. Could this have actually happened after your last presentation? Yes, if you had injected your talk with energy and excitement from beginning to end. …Read more…
Don’t laugh. This happened to a client not too long ago. He’s a very busy CEO, who was so tired that he showed up at a morning press conference in a suit and tie but without socks. It was a tell tale sign that he had mentally checked out because of exhaustion. He wasn’t conscious of what he was doing. …Read more…
Do you find it difficult to apologize when you’ve done something that hurts or offends someone? It isn’t easy to admit when you’re wrong. But you risk damaging your reputation and relationships if you don’t offer a sincere apology.
Hillary Clinton learned this the hard way when the media and public didn’t buy that she used her private email “for convenience” in government correspondence while she was Secretary of State.
Jon Stewart skewered her in this skit using portions of her press conference …Read more…