Do Integrity and Trust Still Count for Anything?

Not to be cynical, but the recent past hasn’t been so encouraging if you still believe that trust and integrity count in this world.

Not so long ago, CNN released the contents of the late Lybian Ambassador Christopher Stevens’ personal journal, after reportedly assuring his family that it wouldn’t. Commenting on the CNN brouhaha, a spokesperson for Secretary of State Hillary Clinton was quoted as telling a reporter to f–k off.

Do Integrity and Trust Count?

The photo of a topless Duchess of Cambridge sun bathing on a private vacation was another media shocker. After the photo appeared in a French magazine, other media took the attitude “they printed it so why can’t we?” So the image is going viral in other countries (but not the U.K.) and so far as we know not the U.S. …Read more…

Do You Know What Your Audience Wants From Your Presentation?

audience 2One of the lessons learned from our many coaching sessions is this: don’t allow yourself to get complacent and think you can do the same old, same old as you plan your speaking engagements and media interviews.

Analyzing Your Audience

Speakers often go wrong by not doing a thorough audience analysis. …Read more…

Do You Think You Have the Executive Presence to Get Ahead? Think Again

Appearance Counts

If you wonder why so few women are running Fortune 500 companies, it’s because they lack “executive presence.” That’s not our opinion, but the results of a revealing study that’s summarized in a special @WORK supplement in Marie Claire magazine.

Looking and Acting the Part

In the view of Sylvia Ann Hewlett, founder of Center for Talent Innovation (CTI) the think tank that conducted the study, these are the traits that will make you a contender for the top spot: …Read more…

Even Smart Companies Are Dumb About Crisis Communications

Have you examined your crisis communications plan lately? Is it up to date? Do you even have a crisis plan in place?

Apple, the company that invented the smart phone, was dumb about the way it handled the instant crisis of the awful Maps app on its iPhone 5. You don’t want to find yourself in the in the same predicament if something goes wrong at your company.

Silence at First

Apple fans were worked up into a tizzy in anticipation of the new phone with the usual lines circling Apple stores when the phone went on sale. But much to their dismay, Google Maps was nowhere to be found. Apple had substituted its own Maps app. What a clunker. Whole cities were missing, and you risked being directed to a street that led nowhere. A new pejorative — “Mapplegate” — entered the lexicon. …Read more…