Your Client’s Executive Assistant Can be Your Best Friend

Businesswoman

Your Best Friend

CEOs and other top-ranking executives these days are glued to their computers like the rest of us. But a high-powered executive assistant is still an essential fixture in the executive suite, even if her boss types his own memos.

In fact, she has taken on more important responsibilities in an increasingly fast-paced business world.

One thing has remained a constant. She still serves as the gatekeeper for her busy boss. …Read more…

In a Crisis, Emotions Are as Important as the Words

Survival concept, business man with gas mask isolated on whiteWhen a crisis hits, people don’t actually hear the words of reassurance. They listen with their emotions. Health officials repeatedly explained to the public that you can only become infected with the Ebola virus through direct contact with bodily fluids.

But polls reveal that a majority of Americans fear they can catch the virus through incidental contact and have little confidence in their government’s ability to manage the crisis. …Read more…

You Can’t Rush the Chicken and Undercook the Training

chicken with cutlery and chef's hat“Ripeness is all”…William Shakespeare

It happens often. The phone rings, and on the other end is a panicked voice asking for an appointment for speaker training right away. “When are you speaking?” we ask. “Next May,” he replies (over six months from now).

Don’t Rush the Chicken

Training is like cooking a chicken – take it out too soon and it’s raw and not ready to eat. You can’t rush the chicken, just like you can’t rush the training. The process works smoothly when …Read more…

How to Command the Room as the Keynote Speaker

conductorYou often hear someone say after a conference, “Wow, the speaker really took command of the room.” If you ask him what he means by “take command,” he might have trouble explaining the concept. That’s because it’s not easy to describe the subtle techniques that great speakers use to command the audience’s attention during their presentation.

From the Moment You Enter

One technique to use to become a great speaker is to plan your entrance. You immediately begin to establish your authority by striding in with a sense of purpose, your head held high while …Read more…