What Went Wrong During Your Presentation or Media Interview?

Sometimes you are so focused on preparing for your next presentation or media interview that you overlook Bad Good Better Best Meterthat evaluating your last performance is just as important. What went right – or wrong?

Prepare for Your Post-Mortem

You feel you’ve done everything you could to prepare for your presentation or interview:

  • Key messages nailed down. Check.
  • Practiced and perfected your delivery. Check. …Read more…

Learning to Adapt to the Changing Workplace

Confusion concept.If you’re fairly new to business, you probably fit right into your workplace. But if you’re a seasoned pro, you need to keep up with a changing workplace to avoid costly mistakes.

As an agency account manager, you may find yourself with a client roster that defies categorization. One day you will be working with a client wearing a business suit and tie. The next day, you may be visiting with a Millennial in a start-up where everyone is in jeans and the employees work in pods.

Changing the Rules

If you work in a company that is experiencing a rapidly changing organizational culture, are you learning to adapt in how you present yourself?  Maybe the company that hired you …Read more…

If You Lack Communication Skills You Can’t be an Effective Manager

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Becoming a manager

Many people are promoted to manager without knowing what it takes to be a manager. When companies cut budgets they often consider so-called “soft skills,” like management and communications training, to be expendable.

However, the truth is that this type of training could be more important to the success of a manager and his company than anything else.

Managers Must Learn to Communicate

Most new managers are more accustomed to receiving …Read more…

If the Audience Isn’t Ready for Your Message Look Out for the Tomatoes

You’ve probably never been on the receiving end of rotten tomatoes thrown at you by a hostile audience. But most presenters have had the unfortunate experience of starting to speak and sensing the audience’s hostility. It’s palpable. So do you ignore it and just push ahead with your presentation?

Timing is Crucial

Timing is Crucial

Timing is Crucial

If you’re ever in a situation where you know you’re losing your audience by their body language and lack of responsiveness, it’s pointless to keep going with the presentation you had planned.

Some time ago I had that kind of experience. We were asked to present to a group of Brazilians who were in the U.S. for a conference. The audience of some 200 business executives was sitting there with their arms crossed, grim faced and obviously not the slightest bit interested. …Read more…