What Does it Say About You When You’re Always Late?

It’s unfortunate that the first headlines about the then new Mayor of New York City, Bill de Blasio, were about his chronic lateness mad-hatter-4and not about his agenda for The City.

Hizzoner has been clocked from 15 minutes to an hour-and-a-half late to news conferences, community events and even his appearance before the state legislature. His habitual tardiness has not endeared him to the media, who are usually jammed in a tiny room at City Hall waiting for him to arrive for press conferences.

You’re Not That Important

How about you? Are you someone who is habitually late? Be honest with yourself. Do you always …Read more…

To Hug, or Not to Hug: That is the Dilemma

When did hugging become so popular? People are still learning how to give a proper handshake – no limp fish – and all that. But now shaking hands is so passé.

Should I Hug?

When I visit with clients it isn’t always clear what I should do – and what the client prefers. hug-happy-smileIf it’s a woman client of many years’ standing, it’s almost automatic to share what’s called an “air kiss.” We simply brush cheeks; not exactly a kiss, but close.

It’s more problematic with a long-standing male client – an air kiss, a handshake or a hug? An older gentleman may prefer a formal handshake, while a Millennial may go for a big hug, or maybe a high five.

Michelle Obama joined the trend, along with other celebrities New York Magazine identified in The Power Huggers. The hit reality show The Voice features more hugging than you normally see at a wedding. The singers who win a competition get a big hug – not only from their coach …Read more…

Tips to Remember That Name When You’re Drawing a Blank

Have you ever been at an event and started to introduce your boss to a Very Important Person and then, out of the blue, you couldn’t remember the VIP’s name? You’re a rare and lucky person if that hasn’t happened to you.

What do you do? How do you recover and save face?

It’s Not the End of the World

During this time of year you will no doubt be making the rounds of parties. Parties mean lots of reconnections and introductions to cope with.

You won’t lose a potential account if you forget a prospect’s name when you bump into him at the bar. It’s how you present yourself and handle the situation. …Read more…

Are You Using the Wrong Fork? A Business Primer on Table Manners and Etiquette

Client lunches, dinners and holiday parties are trying enough – but you can really embarrass yourself with poor table manners and etiquette.

This is more important than you think. Do you enjoy watching someone talk and eat at the same time? Would you want to be on the receiving end of a hard-sell pitch over dinner with someone who chews with his mouth open?

What Goes Where?

Elegant place setting

What Goes Where?

We’re assuming that you’re not eating at a coffee shop/diner, where they require you to keep your one fork and one knife for each course. These tips are for the restaurants where you sit down to a lineup of knives and forks of varying shapes and sizes surrounding your plate – not to mention, is that a wine or water glass?

We often get called in by major organizations to coach executives on their table manners, as well as what they say over dinner. …Read more…