Tips to Remember That Name When You’re Drawing a Blank

Have you ever been at an event and started to introduce your boss to a Very Important Person and then, out of the blue, you couldn’t remember the VIP’s name? You’re a rare and lucky person if that hasn’t happened to you.

What do you do? How do you recover and save face?

It’s Not the End of the World

During this time of year you will no doubt be making the rounds of parties. Parties mean lots of reconnections and introductions to cope with.

You won’t lose a potential account if you forget a prospect’s name when you bump into him at the bar. It’s how you present yourself and handle the situation. …Read more…

Are You Using the Wrong Fork? A Business Primer on Table Manners and Etiquette

Client lunches, dinners and holiday parties are trying enough – but you can really embarrass yourself with poor table manners and etiquette.

This is more important than you think. Do you enjoy watching someone talk and eat at the same time? Would you want to be on the receiving end of a hard-sell pitch over dinner with someone who chews with his mouth open?

What Goes Where?

Elegant place setting

What Goes Where?

We’re assuming that you’re not eating at a coffee shop/diner, where they require you to keep your one fork and one knife for each course. These tips are for the restaurants where you sit down to a lineup of knives and forks of varying shapes and sizes surrounding your plate – not to mention, is that a wine or water glass?

We often get called in by major organizations to coach executives on their table manners, as well as what they say over dinner. …Read more…

Turn Off That Cell Phone! Business Etiquette Still Counts

You’ve heard it too many times: the distracting, irritating, cell phone that rings or vibrates during the middle of a business presentation.

Smart phones, cell phones and BlackBerrys are wrecking havoc with business etiquette and manners. Their indiscriminate use is hurting business, and it could be your business if you’re not careful. …Read more…

Don’t Forget to Wear Your Socks

Don’t laugh. This happened to a client not too long ago. Business, Mann, am Arbeitsplatz 17He’s a very busy CEO, who was so tired that he showed up at a morning press conference in a suit and tie but without socks. It was a tell tale sign that he had mentally checked out because of exhaustion. He wasn’t conscious of what he was doing. …Read more…