Did the White House Blow its Crisis Communications Plan?

Crisis communications at the White House

Setting off a crisis

This hasn’t been a fun couple of weeks for President Obama. Republicans and even members of his own party are gunning for him over the IRS, AP phone records and Benghazi debacles.

Starting with the IRS, several mid-level career IRS employees in the Cincinnati office targeted conservative sounding groups like the Tea Party for extra scrutiny when considering their applications for tax-exempt status.

Apparently, their instructions for screening these requests weren’t clear – at least that’s the IRS’s defense. …Read more…

Presentations and Media Interviews are Easy – When You Know How

If you have not have visited the Newman Group’s website lately, then you’ve missed new videos in which Joyce Newman describes what we do and our approach to our specialties: presentation and media training.

We are pleased by the positive feedback to this blog, which we began last fall. Our readers tell us they particularly enjoyed our series on presentation training and our series on crisis communications training.

If you missed these posts, or want a refresher on the techniques of giving a presentation and managing the media during a crisis, the titles and links to the posts are below.

Presentation Training

In these three posts, we discuss preparing for a presentation, giving a presentation, and following up after the presentation:
The Presentation Begins When You Book the Date
The Presentation is Not About You
A Presentation Doesn’t End After the Applause

Media Training for Crisis Communications

These posts describe how to manage an Instant Crisis, an Act of God, and a Brewing Crisis:
Effective Crisis Management Means Sweating the Small Stuff
Crisis Communications When an Act of God Strikes
How a Manicurist Nicked a Finger and Started a Crisis

Blogs That Entertained and Informed

We had some fun with these posts while providing tips on etiquette, what to do when you flub a presentation, where to sit in a meeting, and why your personal image is so important:
Are You Using the Wrong Fork? A Business Primer on Table Manners and Etiquette
Don’t Faint When you Flub a Presentation – Laugh at Yourself
How to Stand Out by Where You Sit Down
Are you Sabotaging Your Presentations With an Out-of-Date Image?

We welcome your comments and also suggestions for topics that you would like us to write about in 2012. See you then.