Tips to Remember That Name When You’re Drawing a Blank

Have you ever been at an event and started to introduce your boss to a Very Important Person and then, out of the blue, you couldn’t remember the VIP’s name? You’re a rare and lucky person if that hasn’t happened to you.

What do you do? How do you recover and save face?

It’s Not the End of the World

During this time of year you will no doubt be making the rounds of parties. Parties mean lots of reconnections and introductions to cope with.

You won’t lose a potential account if you forget a prospect’s name when you bump into him at the bar. It’s how you present yourself and handle the situation. …Read more…

Turn Off That Cell Phone! Business Etiquette Still Counts

You’ve heard it too many times: the distracting, irritating, cell phone that rings or vibrates during the middle of a business presentation.

Smart phones, cell phones and BlackBerrys are wrecking havoc with business etiquette and manners. Their indiscriminate use is hurting business, and it could be your business if you’re not careful. …Read more…

It Isn’t Polite to Look a Gift Horse in the Mouth & Snub a Free Meal

You Are Invited ConceptReally, where have everyone’s manners gone? Have we all forgotten what our mothers taught us about being polite and watching our manners?

We know that etiquette has taken a nosedive on social media where stalkers can conceal their identities while lobbing insults. But a recent email exchange where I was copied involved …Read more…

Does it Matter Where You Sit as Long as You Have a Seat at the Table?

Lunch and dinner parties are a staple of building client relationships. But they aren’t always fun for the host. bateaux_newyork

Whom do you sit where? If you invite the CEO, do you seat him next to his wife or next to you? After all, you want to get closer to the CEO if your hard work getting to him your event has actually paid off. Is there a pecking order in the seating arrangements?

Putting People Together

I faced this conundrum when hosting clients and friends on a recent dinner cruise along the Hudson River. My goal was to …Read more…