Giving Praise to Inspire Your Staff to Greatness

“There are two things people want more than sex and money… recognition and praise” — Mary Kay AshThumbs Up and a Well Done! on a blackboard 

Mary Kay Ash established the global Mary Kay® direct-sales cosmetic business in 1963 with $5,000 and the help of her 20-year-old son. Today it is a $3.5 billion company.

Mary Kay built the foundation of her business on the Golden Rule. She advocated, …Read more…

When You Learn Your Employee is an Alcoholic

Alcoholic woman carrying a bottle of liquerIt’s not only disheartening but also disruptive when you learn one of your staff members has a drinking problem. Just this past week, a business colleague had a very upsetting experience that almost lost her a client. She called us in frustration because she didn’t know what to say to her employee.

Don’t Become an Enabler

She said that she finally accepted this employee couldn’t control his drinking. Let’s not mince words; she’s pretty certain that he’s an alcoholic. He had gradually been taking longer and longer lunches and often came back to the office …Read more…

Did I Waste My Time Attending That “Mandatory” Staff Meeting?

“Another hour of my time wasted,” you think, as you’re leaving yet another meeting that went nowhere.stop wasting time” That’s very often what staff members think when their leader doesn’t take charge of a meeting (virtual or face-to-face) that he scheduled.

If you are that leader, you need to set the agenda and give clear instructions before the meeting – what people should do to prepare and what outcomes are expected. Participants will end up frustrated when they don’t know what the next steps are. …Read more…