Should You Use Profanity in Your Presentations and Media Interviews?

OFFENSIVE LANGUAGEIn addressing financial analysts, Jamie Dimon, the CEO of JPMorgan Chase, made headlines when he uttered a profanity in describing the firm’s legal issues a few years ago.

He used a fairly mild swear word when he said the company needs to be “…careful to “stop stepping in dog****, which we do now and then.” …Read more…

Think Before You Speak Because You Can’t Hit Rewind (Mr. Trump)

Think Before you Speak words on Road Sign and Stop SignDo you have a loose tongue? Do you open your mouth and start making indiscreet and potentially embarrassing remarks that will come back to haunt you? You can avoid what’s also called “diarrhea of the mouth” by thinking before you speak.

Were They Ever Sorry

Donald Trump has yet to learn to think before he speaks but two public figures learned this the hard way in the recent past. Emil Michael, former senior vice president for business at Uber, the ride-hailing company, said Uber was considering spying on journalists it considers unfriendly to the company. …Read more…

When You Know It’s Time to Walk Away From a Difficult Situation

Know When to Walk Away advice on a cork notice board Do you find you’re not sleeping at night? Are you taking aspirins to relieve your splitting headaches? Have you complained to your friends about your “client from hell?”

These are signals that something isn’t right.

Taking Stock

If you answered “yes” to any of these questions, then it’s time to re-examine your client relationship and decide if you need to walk away. No one says it will be easy. …Read more…

How to Recover When a Spokesperson Tarnishes Your Brand

Did you catch the video of the Chevrolet zone manager’s presentation of the MVP award to San Francisco Giants’ pitcher Madison Bumgarner after his spectacular win in the 2014 World Series final?

Rikk Wilde, the designated spokesperson, became the butt of a lot of criticism and Chevy’s brand was tarnished – for about 24 hours. Then the Chevrolet PR and ad people decided to make lemonade out of a lemon and jumped all over the giant blooper in advertising and social media.

Here’s the presentation that had everyone talking and what Chevy did about it.

  …Read more…