Have You Already Broken Your New Year’s Resolutions?

Our hunch is that many of you are thinking, “Oh no! Not another blog on New Year’s Resolutions!”  We felt the same way but then decided to make our resolutions so we could join the conversations whether at the water cooler, on Facebook or Twitter.

It’s hard to keep our New Year’s resolutions, especially if we set unrealistic goals like starting a diet when there’s still a holiday fruitcake in the refrigerator! Although resolving to grow a business or adopt a healthier lifestyle is tough, it’s important to keep trying. It’s also important to set realistic goals so you feel a sense of accomplishment rather than defeat. …Read more…

Happy Thanksgiving To You and Your Loved Ones

In celebrating Thanksgiving, we’d like to pay special tribute to Joyce Newman, founder of The Newman Group, who influenced the professional and personal lives of thousands of people, and Maya Angelou, the author and poet whose magical words and expressions Fotolia_24795853_XS-300x3001always got to the heart of the human experience.

Joyce passed away in January 2017 after valiantly battling a very aggressive and treatment-resistant form of Multiple Myeloma for just over two years. She wanted nothing more than to continue living and loving life and to continue her work.

Maya passed away in 2014 but her sentiments, like Joyce’s, will continue to inspire generations to come. A favorite of Joyce’s that is often used in presentations is:
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

It’s so easy to toss off a stinging criticism or to ignore a job well done. We know it’s thoughtless but we make the excuse that we didn’t mean it or didn’t have time to extend a compliment.

Maya reminds us that our actions have lasting consequences. So let’s get into the holiday spirit with other inspirational quotes from this iconic woman: …Read more…

Giving Praise to Inspire Your Staff to Greatness

“There are two things people want more than sex and money… recognition and praise” — Mary Kay AshThumbs Up and a Well Done! on a blackboard 

Mary Kay Ash established the global Mary Kay® direct-sales cosmetic business in 1963 with $5,000 and the help of her 20-year-old son. Today it is a $2 billion company.

Mary Kay built the foundation of her business on the Golden Rule. She advocated, …Read more…

When You Learn Your Employee is an Alcoholic

Alcoholic woman carrying a bottle of liquerIt’s not only disheartening but also disruptive when you learn one of your staff members has a drinking problem. Just this past week, a business colleague had a very upsetting experience that almost lost her a client. She called us in frustration because she didn’t know what to say to her employee.

Don’t Become an Enabler

She said that she finally accepted this employee couldn’t control his drinking. Let’s not mince words; she’s pretty certain that he’s an alcoholic. He had gradually been taking longer and longer lunches and often came back to the office …Read more…