How to Give Feedback Without Reducing Someone to Tears

Employees, performers, investors and inventors always say they want feedback on how they did. But do they really want to hear the bad along with the good?

Most people are hoping for positive feedback. But most of us also learn from our mistakes and benefit from constructive criticism. There is a right way and a wrong way, though, to give feedback after a presentation or media interview, without reducing someone to tears.

Accentuate the Positive

When critiquing a presentation with someone, …Read more…

Do Integrity and Trust Still Count for Anything?

Not to be cynical, but the recent past hasn’t been so encouraging if you still believe that trust and integrity count in this world.

Not so long ago, CNN released the contents of the late Lybian Ambassador Christopher Stevens’ personal journal, after reportedly assuring his family that it wouldn’t. Commenting on the CNN brouhaha, a spokesperson for Secretary of State Hillary Clinton was quoted as telling a reporter to f–k off.

Do Integrity and Trust Count?

The photo of a topless Duchess of Cambridge sun bathing on a private vacation was another media shocker. After the photo appeared in a French magazine, other media took the attitude “they printed it so why can’t we?” So the image is going viral in other countries (but not the U.K.) and so far as we know not the U.S. …Read more…

Should You Take Drugs to Overcome Your Fear of Speaking in Public?

hand with a pillYes, you read that right. Some individuals have such bad stage fright that they are resistant to coaching.

This post is not meant as a prescriptive that everyone take “something” to calm their nerves. Most people, with presentation or media training, can overcome their anxieties. They are content experts, but not experts at presenting themselves.

Drugs or Not?

Then there are the speakers who are content experts and understand the rules of making a presentation and answering the media’s questions. …Read more…

Doing a Satellite Media Tour Without Ever Boarding a Plane

Fotolia_29856664_XSAirplanes have never been so crowded. But you won’t see many media spokespersons in the skies these days.

That’s because it’s become so expensive to send a spokesperson from city to city with the cost of airline tickets, taxis, meals and hotels.

Besides, traveling isn’t much fun when you’re squeezed into an economy class seat.

Travel by Satellite

These days many media spokespersons travel the world simply by sitting in a studio and taking a satellite media tour. …Read more…