What Does it Say About You When You’re Always Late?

It’s unfortunate that the first headlines about the then new Mayor of New York City, Bill de Blasio, were about his chronic lateness mad-hatter-4and not about his agenda for The City.

Hizzoner has been clocked from 15 minutes to an hour-and-a-half late to news conferences, community events and even his appearance before the state legislature. His habitual tardiness has not endeared him to the media, who are usually jammed in a tiny room at City Hall waiting for him to arrive for press conferences.

You’re Not That Important

How about you? Are you someone who is habitually late? Be honest with yourself. Do you always …Read more…

Working the Stage and Staying “In the Moment” During a Presentation

Working the stage

Working the stage

Every presentation is also a performance. Like an actor you need to know your lines and stay “in the moment,” always in character and focusing on what you’re doing when you’re doing it.

Actors are trained to stay in the moment and not think about what they’re having for dinner after the show or lose their concentration if a cell phone goes off in the audience.

Staying in the moment – or mindfulness – is a skill that is getting a lot of attention these days as our busy lives and the Internet intrude on our ability to focus, as The New York Times recently reported. …Read more…

To Hug, or Not to Hug: That is the Dilemma

When did hugging become so popular? People are still learning how to give a proper handshake – no limp fish – and all that. But now shaking hands is so passé.

Should I Hug?

When I visit with clients it isn’t always clear what I should do – and what the client prefers. hug-happy-smileIf it’s a woman client of many years’ standing, it’s almost automatic to share what’s called an “air kiss.” We simply brush cheeks; not exactly a kiss, but close.

It’s more problematic with a long-standing male client – an air kiss, a handshake or a hug? An older gentleman may prefer a formal handshake, while a Millennial may go for a big hug, or maybe a high five.

Michelle Obama joined the trend, along with other celebrities New York Magazine identified in The Power Huggers. The hit reality show The Voice features more hugging than you normally see at a wedding. The singers who win a competition get a big hug – not only from their coach …Read more…

Can You Go Directly to the Senior Client Without Stepping on Toes?*

Whenever I give advice, it’s always helpful if I’ve personally experienced the problem. So let me tell you a story about what happened to me.

Who’s in Charge?

I was recently asked to coach a high-ranking executive at a major financial services firm who was scheduled to speak Walking on Eggshellson a panel at a prestigious industry conference. On the day I flew in to work with Joan, I learned that neither the PR Department nor the speaker had received any information from the conference organizers.

Needless to say, this was not great timing for a coaching session and led to a lot of unnecessary tension. Because Joan was so senior, a “team” of assistants felt they had to get involved with the briefing and arrangements. Too many people were giving directions and no one was in charge. …Read more…