Don’t Faint When You Flub a Presentation – Laugh at Yourself

No doubt presentation training will help you to improve your delivery when you’re in front of an audience. But you’re only human, so sometimes things can go wrong – very wrong. If that ever happens, laughing at yourself can be the best medicine. Turn Off Your Microphone Unless you’re made of stone, you will be

Read More

News Flash: You Can’t Fake Being Authentic

A lot is being said and written about being authentic because so many people aren’t. Think about a police chief who fudges his department’s response to a crisis. Or, government and corporate leaders that promise one thing and then do another. What is Authenticity? Authenticity means being real or genuine, and telling the truth. You

Read More
Survival gear

In a Crisis, Emotions Are as Important as the Words

When a crisis hits, individuals don’t really hear the words of reassurance. They tune in with their feelings. Health authorities repeatedly explained to the public that you can only get contaminated with the Ebola virus through direct contact with bodily fluids. But surveys uncovered that a greater part of Americans feared they can get the

Read More
Top secret stamp

How Do You Keep Your Secrets From the Media?

When the CEO of the world’s #2 bank says there is no such thing as an “off the record” comment to the media, you can take it as gospel. Not so long ago, Jamie Dimon, chairman and CEO of JPMorgan Chase, addressed 200+ members and guests of the Financial Women’s Association. When he was introduced,

Read More
No comment

When Is It OK to Respond “No Comment” to a Reporter?

The conventional wisdom for media interviews is that you never say “no comment” when a reporter asks you a question you can’t or don’t want to answer. You Must Answer the Question Of course, you can’t give the journalist confidential organization information, or remark during the very period going before an initial public offering (IPO).

Read More
Integrity vs Trust

Do Integrity and Trust Still Count for Anything?

Not to be cynical, but the recent past hasn’t been so encouraging if you still believe that trust and integrity count in this world. Not so long ago, CNN released the contents of the late Lybian Ambassador Christopher Stevens’ personal journal, after reportedly assuring his family that it wouldn’t. Commenting on the CNN brouhaha, a spokesperson

Read More

Think Before You Speak Because You Can’t Hit Rewind (Mr. Trump)

Do you have a loose tongue? Do you open your mouth and start making indiscreet and potentially embarrassing remarks that will come back to haunt you? You can avoid what’s also called “diarrhea of the mouth” by thinking before you speak.

Donald Trump has yet to learn to think before he speaks but two public figures learned this the hard way in the recent past.

Read More

Even Smart Companies Are Dumb About Crisis Communications

Have you examined your crisis communications plan lately? Is it up to date? Do you even have a crisis plan in place? Apple, the company that invented the smart phone, was dumb about the way it handled the instant crisis of the awful Maps app on its iPhone 5. You don’t want to find yourself

Read More
The Brewing Crisis

How a Manicurist Nicked a Finger and Started a Crisis

True story: a manicurist in the beauty salon of a five-star hotel, part of a global chain, accidentally nicked a patron’s finger. She ignored the customer’s complaint because she thought the cut was too small to worry about. Next, the customer reported the incident to the salon’s manager and then the hotel’s management. They, too,

Read More

Crisis Communications When an “Act of God” Strikes

What do you do when, through no fault of your organization, an Act of God causes a crisis that harms your employees or your customers? When Hurricane Irene wreaked havoc along the Atlantic Coast a couple of summers back,  people coped with the horrific aftermath for months. Utility companies faced a barrage of criticism for

Read More

Search

Subscribe for Free Tips

Enter your contact information below to subscribe to our blog and receive your free copy of our 46-page guide Presenting Yourself and More….

Connect with Newman Group

Resources

The Newman Group Is . . .

The Newman Group is a recognized leader in guiding business professionals, celebrities and authors to improve their communications skills in presentations and media interviews.

Our highly skilled and experienced professionals have the expertise in media and presentation training to meet any business situation — from helping an executive to prepare for the challenge of talking to a reporter during a business crisis to presenting a group of investors during an IPO or keeping a celebrity spokesperson on point.

Contents