Turn Off That Cell Phone! Business Etiquette Still Counts

You’ve heard it too many times: the distracting, irritating, cell phone that rings or vibrates during the middle of a business presentation.

Smart phones and cell phones are wrecking havoc with business etiquette and manners. Their indiscriminate use is hurting business, and it could be your business if you’re not careful. …Read more…

When You Learn Your Employee is an Alcoholic

Alcoholic woman carrying a bottle of liquerIt’s not only disheartening but also disruptive when you learn one of your staff members has a drinking problem. Just this past week, a business colleague had a very upsetting experience that almost lost her a client. She called us in frustration because she didn’t know what to say to her employee.

Don’t Become an Enabler

She said that she finally accepted this employee couldn’t control his drinking. Let’s not mince words; she’s pretty certain that he’s an alcoholic. He had gradually been taking longer and longer lunches and often came back to the office …Read more…

It Isn’t Polite to Look a Gift Horse in the Mouth & Snub a Free Meal

You Are Invited ConceptReally, where have everyone’s manners gone? Have we all forgotten what our mothers taught us about being polite and watching our manners?

We know that etiquette has taken a nosedive on social media where stalkers can conceal their identities while lobbing insults. But a recent email exchange where I was copied involved …Read more…

Does it Matter Where You Sit as Long as You Have a Seat at the Table?

Lunch and dinner parties are a staple of building client relationships. But they aren’t always fun for the host.bateaux_newyork

Whom do you sit where? If you invite the CEO, do you seat him next to his wife or next to you? After all, you want to get closer to the CEO if your hard work getting to him your event has actually paid off. Is there a pecking order in the seating arrangements?

Putting People Together

We faced this conundrum when hosting clients and friends on a recent dinner cruise along the Hudson River. Our goal was to …Read more…