Does it Matter Where You Sit as Long as You Have a Seat at the Table?

Lunch and evening gatherings were a staple of building customer relationships in pre-pandemic days. But, they aren’t generally a good time for the host. So as we cast an eye toward post-pandemic days it is propitious to remind ourselves how to create and host successful business gatherings.

Whom do you sit where? In the event that you welcome the CEO, do you seat him close to his wife or next to you? All things considered, you want to get closer to the CEO if your diligent effort getting to him your event has really paid off. Is there a hierarchy in the seating arrangements? …Read more…

Tips to Remember That Name When You’re Drawing a Blank

Have you ever been at an event and started to introduce your boss to a Very Important Person and then, out of the blue, you couldn’t remember the VIP’s name? You’re a rare and lucky person if that hasn’t happened to you.

What do you do? How do you recover and save face?

It’s Not the End of the World

During this time of year you will no doubt be making the rounds of parties. Parties mean lots of reconnections and introductions to cope with.

You won’t lose a potential account if you forget a prospect’s name when you bump into him at the bar. It’s how you present yourself and handle the situation. …Read more…

Turn Off That Cell Phone! Business Etiquette Still Counts

You’ve heard it too many times: the distracting, irritating, cell phone that rings or vibrates during the middle of a business presentation.

Smart phones and cell phones are wrecking havoc with business etiquette and manners. Their indiscriminate use is hurting business, and it could be your business if you’re not careful. …Read more…

When You Learn Your Employee is an Alcoholic

Alcoholic woman carrying a bottle of liquerIt’s not only disheartening but also disruptive when you learn one of your staff members has a drinking problem. Just this past week, a business colleague had a very upsetting experience that almost lost her a client. She called us in frustration because she didn’t know what to say to her employee.

Don’t Become an Enabler

She said that she finally accepted this employee couldn’t control his drinking. Let’s not mince words; she’s pretty certain that he’s an alcoholic. He had gradually been taking longer and longer lunches and often came back to the office …Read more…