No Point in Apologizing if You Can’t Admit You’re Wrong

Do you find it difficult to apologize when you’ve done something that hurts or offends someone? It isn’t easy to admit when you’re wrong. But you risk damaging your reputation and relationships if you don’t offer a sincere apology.

Hillary Clinton learned this the hard way when the media and public didn’t buy that she used her private email “for convenience” in government correspondence while she was Secretary of State.

Jon Stewart skewered her in this skit using portions of her press conference …Read more…

Brush Up on Your Small Talk if You Want to Land That Dream Job

Bloomberg SurveyCommunication skills and the ability to engage in “small talk” is the #1 asset for job candidates according to a survey conducted by BloombergBusiness. That’s also sound advice for working executives and those who want to advance in their organizations.

Small Talk is an Ice Breaker

The next two most important assets cited in the study are analytical skills and the ability to work collaboratively. It’s not surprising that communication skills and small talk are essential to working collaboratively.

Small talk isn’t a waste of time. It plays an important role in establishing an emotional connection in one-on-one conversations and also among team members. Individuals can feel each other out before beginning a substantive discussion. …Read more…

You Mean You’re Not Perfect? Join the Crowd

Why do we always feel we need to be perfect? It’s so unrealistic. We know that, but there’s always something about ourselves that we feel detracts from our appearance and diminishes our authority.

Maybe you feel that way, because you’ve gained a few extra pounds, or are height-challenged (a euphemism for short). But you’ve got to get over it if …Read more…

Should You Use Profanity in Your Presentations and Media Interviews?

Offensive LanguageIn addressing financial analysts, Jamie Dimon, the CEO of JPMorgan Chase, made headlines when he uttered a profanity in describing the firm’s legal issues a few years ago.

He used a fairly mild swear word when he said the company needs to be “…careful to “stop stepping in dog****, which we do now and then.” …Read more…