Why Things Can Go Wrong After the Presentation Coach Leaves

The polished speaker you heard at the last industry conference you attended very likely went through presentation training.Presentation Coach But do you remember how embarrassed you were for another speaker at that same conference who flubbed his remarks?

The second speaker also had coaching, so what went wrong?

Don’t Belittle Your Speakers

Going through presentation training with a coach, virtually or in-person, is an intense experience. Speakers, no matter what their position, are often vulnerable in a learning situation. …Read more…

Did You Forget to Answer My Email or Were You Just Being Rude?

Netiquette word cloud with abstract backgroundWe’re all swamped with emails, but do you routinely ignore your business correspondence? Am I not important enough for you to respond in a timely manner, or do you just treat everyone rudely?

What’s Timely?

If you’re in the client service business, then it’s advisable to establish the ground rules for emails. Discuss an acceptable time frame with your client. A fairly common guideline is to answer by end of day. But suppose you’re working on a crisis. …Read more…

Don’t Forget to Wear Your Socks

Don’t laugh. This happened to a client not too long ago. Business manHe’s a very busy CEO, who was so tired that he showed up at a morning press conference in a suit and tie but without socks. It was a tell tale sign that he had mentally checked out because of exhaustion. He wasn’t conscious of what he was doing. …Read more…

You’ve Lost Your Audience – Now What?

You’re feeling good, you’re well prepared, the room set up is just right, and you’ve launched into your presentation. BoringAudienceThen your heart sinks. You can feel the negative vibes coming from the audience.

They’ve tuned out. …Read more…