In a Crisis, Emotions Are as Important as the Words

Survival gearWhen a crisis hits, individuals don’t really hear the words of reassurance. They tune in with their feelings. Health authorities repeatedly explained to the public that you can only get contaminated with the Ebola virus through direct contact with bodily fluids.

But surveys uncovered that a greater part of Americans feared they can get the infection through incidental contact and have little trust in their government’s capacity to deal with the crisis. …Read more…

In a Crisis, Emotions Are as Important as the Words

Survival concepWhen a crisis hits, people don’t actually hear the words of reassurance. They listen with their emotions. Health officials repeatedly explained to the public that you can only become infected with the Ebola virus through direct contact with bodily fluids.

But polls reveal that a majority of Americans fear they can catch the virus through incidental contact and have little confidence in their government’s ability to manage the crisis. …Read more…