Why the Reporter Didn’t Quote You — or Your Client

Why wasn't I quoted?

Why wasn’t I quoted?

Nothing is worse than picking up the phone and hearing an irate client on the other end of the line asking, “Why wasn’t I quoted? Why did I waste my time talking to John Jones? How come you didn’t make sure I was included in the story?”

You’re lucky if you’ve never experienced that sinking feeling in your gut because you, or your client, weren’t quoted in a story after a media interview.

Definitely not a fun experience! …Read more…

Is That You in the YouTube Video — Drunk at the Holiday Party?!

Holiday Party

Jingle Jingle

Oh, no. Your worst fears have come true. You had too much to drink at your company’s holiday party and you ended up on the floor. A “friend” captured the embarrassing incident on his smart phone and thought it would be funny to post it to YouTube and tweet the link to his Twitter followers.

Now the video is getting hundreds of views. Your boss and clients are furious to see you smashed and making nasty comments about them. You’ve damaged your reputation and personal brand.

That image of you on the floor will live on in perpetuity. Very likely there is someone …Read more…

Thanksgiving Reminds Us That We Have So Much to be Thankful For

Happy holiday, funny tree with balloonsIt’s the start of the holiday season as we celebrate Thanksgiving with our family and friends. We’re inspired to feel that life is good.

As we have in the past, we turn to the writer and poet Maya Angelou who has a magic touch with words and expressions that gets to the heart of the human experience.

She reminds us that …Read more…

When You’re Smiling, the Whole World Smiles With You

"Smile when you're presenting"

Smile when you’re presenting

The famous lyrics from the song “When You’re Smiling” were closely identified with iconic jazz singer and trumpeter Louis Armstrong, whose own smile lit up a room.

You can learn a lot from that song about the power of smiling in your personal and business life.

If you smile during a presentation, your audience will smile with you. If you smile when meeting someone new, you’ve already started to build rapport. It’s almost impossible to feel bad when you’re smiling. …Read more…